There are numerous reasons on why PayPal won’t let you use your credit card. Some of the reasons we experienced with other customers are listed below.
1. Sometimes PayPal thinks that you are signed into PayPal, and therefore won’t let you use your card (it’s weird, I know). To get around this, clear the cache of your internet browser and try once more. If you don’t know how to clear your cache, go to Troubleshooting with PayPal.
2. Your card is connected to a PayPal account. If you had signed up for a PayPal account in the past using the same card you are trying to register with, you need to login to continue. If you do not want to login, try using a different card.
3. Your email is connected to a PayPal account. As stated above, if you had signed up for a PayPal account in the past using the same email you are trying to register with, you need to login to continue. If you do not want to login, use a different email.
4. You have bought items on PayPal before and the amount exceeds the cap which PayPal allots for people (< $2,000) before they force you to register. To get around this, you can either use a new card, or sign up for a PayPal account.
If none of these reasonings apply to you, either call PayPal Customer service, or contact us and we can try to troubleshoot it together.
PayPal Customer Service:
1-402-935-2050 (if calling from outside the U.S.)
4:00 AM to 10:00 PM Pacific Time Monday through Friday
6:00 AM to 8:00 PM Pacific Time Saturday and Sunday
Posted in: Registration